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Lillian Chapman |
9170 Hwy. 43 South
Vanceboro, NC 28586
(252) 746-8706 Home
(252) 259-3688 Cell
lillianchapman@yahoo.com |
Profile
Broad experience in warehousing and manufacturing supervision and management. Degree in
Business Administration/Human Resource Management and Organizational Development. High achiever with numerous awards. Passion
for developing and empowering people. "…core strengths continue to be her ability to listen, delegate, and direct the
workforce". Able to motivate staff to produce consistently high quality. Completed college degree while maintaining work and
family commitments. Curriculum development expertise for warehouse training and safety program deemed "World Class". Honest
and consistent leader with integrity.
Achievements
Team Excellence Awards – 2001(2 categories), 2002, 2003 (2 categories), 2004
"World Class Manufacturing/Warehousing" Training Program – 2003
Presidential Achievement Award – 2001, 1996
Plant-wide recognition for implementation of Demand Flow Technology (business strategy enhancing speed to
market capability, quality, flexibility and team work) – 1996
Essay Award Craven Community College – 1996
Safety Talk Award – 1995
Career Experience
Moen, Inc. 01/82 – present
New Bern, NC
12/1996 – present
Warehouse Supervisor for $1 billion manufacturer of high quality faucets with 1,200 associates operating three
shifts shipping $1,000,000+ daily in finished product.
- Manage warehouse and shipping and receiving activities
- Supervise 28 people including salaried shipping and receiving clerks, team leaders, and shipping/receiving attendants
- Manage Kanban System providing inventory control and distribution to locations
- Maintain 99.7% accuracy level for finished goods to distribution centers
- Manage inventory levels of $17,000,000 at 99.5% accuracy with SAP integrated business systems solutions processes and
employee involvement
- Coordinate truck trafficking compliance and schedule requirements with Corporate Distribution Center
- Facilitate teams to analyze business processes and develop procedures that will sustain superior internal and external
customer satisfaction
- Train associates in safety and OSHA regulations and ensure compliance
- Prepare and deliver PowerPoint presentations on safety and training topics as well as project updates for managers
- Participate in cross functional team focused on continuous improvement (kaizen) and lean manufacturing
Lillian Chapman Page Two
Act as Power User for SAP business solutions – trained users on 14 modules related to materials, assessed students
for knowledge and understanding of concepts and certified based on acceptable levels of understanding and application of knowledge
Act as Project Leader for Diversity Council for two plants
Prepare numerous reports including Operational Statistical Report, Inventory Evaluation, and Operational Stats with analysis
Manufacturing Supervisor
02/1983 – 12/1996
- Managed production and quality activities of 60 to 200 operators, machinists, and material handlers to support daily schedules
- Coordinated schedules and job assignments with production and materials management personnel
- Developed area job descriptions and method sheets
- Trained team members for production assignments
- Ensured all equipment was maintained at peak performance
- Ensured safety compliance including hazardous waste issues and Material Safety Data Sheets
- Developed yearly budget and tracked
- Supported activities of Employment Involvement and self-directed work teams
- Coordinated new equipment run-offs with engineering
Equipment and Processes Knowledge
Quality : calipers, comparators, micrometers, flow meters, scales
Manufacturing: automatic component assembly machines, automatic bagging equipment, Bodine, Vibramatic, packaging/bagging
machines
Warehouse: high rise Raymond lifts, stand-up Raymond dock stockers, Walkie Ryder pull
equipment, hand pallet jacks, battery chargers, scales, and Gophers
Processes: injection molding, sonic welding, air decay testing, water functional testing
Education/Training
Mt. Olive College, Mt. Olive, NC – graduated 05/2005 with
Bachelor’s Degree in Business Administration & Human Resource Management
PHR certification 2006
Relevant Courses at Mr. Olive College : Development & Planning, Principles of Management, Organizational Behavior,
Business Research Methods, Organizational Development, Human Resource Management, Leadership for Managers, Statistics for
Behavioral Science, Accounting & Finance, Market Economics, Values in Organizations
Industry Training – variety of Management/Supervision courses, Process Training, Materials Management, Quality
Management, Demand Flow Technology & Business Strategy Workshop, Advanced Mixed-Model Workshop and SAP (Systems, Applications,
and Products-integrated business systems solutions-7 modules)
Certifications – ISO 9000 Quality Systems Documentation, Just in Time Inventory Management, Statistical Process
Control, MRP (Material Resource Planning) APICS training, SAP training, OSHA Certification
Computer Skills – Microsoft Office Professional 2000, Microsoft Word, Excel, Access, PowerPoint, Word Perfect,
Cullinet, Lotus, SAP
MOVING FORWARD!!!
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