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Lillian Chapman
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My Resume

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Lillian Chapman

9170 Hwy. 43 South

Vanceboro, NC 28586

(252) 746-8706 Home

(252) 259-3688 Cell

lillianchapman@yahoo.com

Profile

Broad experience in warehousing and manufacturing supervision and management. Degree in

Business Administration/Human Resource Management and Organizational Development. High achiever with numerous awards. Passion for developing and empowering people. "…core strengths continue to be her ability to listen, delegate, and direct the workforce". Able to motivate staff to produce consistently high quality. Completed college degree while maintaining work and family commitments. Curriculum development expertise for warehouse training and safety program deemed "World Class". Honest and consistent leader with integrity.

 

Achievements

Team Excellence Awards – 2001(2 categories), 2002, 2003 (2 categories), 2004

"World Class Manufacturing/Warehousing" Training Program – 2003

Presidential Achievement Award – 2001, 1996

Plant-wide recognition for implementation of Demand Flow Technology (business strategy enhancing speed to market capability, quality, flexibility and team work) – 1996

Essay Award Craven Community College – 1996

Safety Talk Award – 1995

Career Experience

Moen, Inc. 01/82 – present

New Bern, NC

12/1996 – present

Warehouse Supervisor for $1 billion manufacturer of high quality faucets with 1,200 associates operating three shifts shipping $1,000,000+ daily in finished product.

  • Manage warehouse and shipping and receiving activities
  • Supervise 28 people including salaried shipping and receiving clerks, team leaders, and shipping/receiving attendants
  • Manage Kanban System providing inventory control and distribution to locations
  • Maintain 99.7% accuracy level for finished goods to distribution centers
  • Manage inventory levels of $17,000,000 at 99.5% accuracy with SAP integrated business systems solutions processes and employee involvement
  • Coordinate truck trafficking compliance and schedule requirements with Corporate Distribution Center
  • Facilitate teams to analyze business processes and develop procedures that will sustain superior internal and external customer satisfaction
  • Train associates in safety and OSHA regulations and ensure compliance
  • Prepare and deliver PowerPoint presentations on safety and training topics as well as project updates for managers
  • Participate in cross functional team focused on continuous improvement (kaizen) and lean manufacturing

Lillian Chapman Page Two

 

  • Act as Power User for SAP business solutions – trained users on 14 modules related to materials, assessed students for knowledge and understanding of concepts and certified based on acceptable levels of understanding and application of knowledge
  • Act as Project Leader for Diversity Council for two plants
  • Prepare numerous reports including Operational Statistical Report, Inventory Evaluation, and Operational Stats with analysis

Manufacturing Supervisor

02/1983 – 12/1996

  • Managed production and quality activities of 60 to 200 operators, machinists, and material handlers to support daily schedules
  • Coordinated schedules and job assignments with production and materials management personnel
  • Developed area job descriptions and method sheets
  • Trained team members for production assignments
  • Ensured all equipment was maintained at peak performance
  • Ensured safety compliance including hazardous waste issues and Material Safety Data Sheets
  • Developed yearly budget and tracked
  • Supported activities of Employment Involvement and self-directed work teams
  • Coordinated new equipment run-offs with engineering

Equipment and Processes Knowledge

Quality: calipers, comparators, micrometers, flow meters, scales

Manufacturing: automatic component assembly machines, automatic bagging equipment, Bodine, Vibramatic, packaging/bagging machines

Warehouse: high rise Raymond lifts, stand-up Raymond dock stockers, Walkie Ryder pull

equipment, hand pallet jacks, battery chargers, scales, and Gophers

Processes: injection molding, sonic welding, air decay testing, water functional testing

Education/Training

Mt. Olive College, Mt. Olive, NC – graduated 05/2005 with

Bachelor’s Degree in Business Administration & Human Resource Management

PHR certification 2006

Relevant Courses at Mr. Olive College: Development & Planning, Principles of Management, Organizational Behavior, Business Research Methods, Organizational Development, Human Resource Management, Leadership for Managers, Statistics for Behavioral Science, Accounting & Finance, Market Economics, Values in Organizations

Industry Training – variety of Management/Supervision courses, Process Training, Materials Management, Quality Management, Demand Flow Technology & Business Strategy Workshop, Advanced Mixed-Model Workshop and SAP (Systems, Applications, and Products-integrated business systems solutions-7 modules)

Certifications – ISO 9000 Quality Systems Documentation, Just in Time Inventory Management, Statistical Process Control, MRP (Material Resource Planning) APICS training, SAP training, OSHA Certification

Computer Skills – Microsoft Office Professional 2000, Microsoft Word, Excel, Access, PowerPoint, Word Perfect, Cullinet, Lotus, SAP

MOVING FORWARD!!!

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MY RESUME